Proven Business Processes: We have developed and implemented standardized business technology processes at school districts of all sizes. Our tried and true practices such as our Help Desk, Monitoring and Network Operations services have been replicated across many of our customers. In addition, we bring our customers together to share information and best practices, thereby always improving our processes and technology experience for faculty, staff and students.
A Complete HR Solution: We provide and manage the IT support personnel for your district. Every individual we hire for your school district undergoes state background checks and a thorough interview process. We ensure that these individuals provide highly-skilled, analytical, accountable and courteous service in meeting your district’s entire information technology management needs.
Vendor Partnerships: Having long relationships with original equipment manufacturers (OEMs) means cost savings for our school district partners. How do we do this? By aggregating technology purchases for multiple school districts we are able to provide our customers quality products and software applications that are proven in the K-12 market at discounted rates.
Full Transparency: For more than 30 years we have served each school district we work for with integrity and honesty. We believe in full transparency when managing your technology. You will have complete and accurate information on every IT decision made and dollar spent for your school district.
Collective Intelligence: You gain access to our company’s collective intelligence and expertise of best practices in managing technology at dozens of school districts—both large and small. Our proven processes are used in school districts all over the region, and there are very few, if any, technology issues that we haven’t encountered in the K-12 environment.
Continuity: Changes in school district staff and personnel are inevitable. When internal IT staff retire or change jobs, they take their intellectual capital and institutional knowledge with them. When you choose Questeq to manage your school district’s technology, our team maintains continuity of institutional knowledge through times of transition, keeping the district’s IT functions up and running while keeping you informed.
Community: We’re not just a part of your team, we’re part of the local community and we support the school districts we serve in a variety of ways. We sponsor sport teams, provide scholarships and many of our employees become involved in extracurricular activities within the school district. We’re not a faceless technology company; in fact we’re deeply rooted in the community.