Network Management

Because technology is incorporated into most facets of K-12 education, it's critical that your entire network operates at peak performance. Our Network Management services monitor IT issues and take preventive measures, allowing your faculty, staff and students to focus on education. From our offices, we remotely manage behind the scenes, identifying issues before they become disruptive problems. We do this by monitoring your Local Area Network, Wireless Network, and your Wide Area Network (WAN).

• Monitoring: By monitoring your network from our offices 24/7, Questeq proactively detects and resolves issues before they cause classroom downtime.
   
• Performance Management: Because of increasing internet-based education applications, connectivity issues continue to become more critical in the classroom. The emergence of handheld mobile devices used by students has made this an even greater issue, especially when connecting to the district's wireless network. Questeq constantly monitors and collects data on these devices and your network, making recommendations on how to improve performance and increase bandwidth.
   
• Configuration Management: Questeq's Configuration Management service focuses on the physical network technology assets in a school district. We take a complete inventory of all network hardware and collect information on the equipment's age, warranty and whether or not it's backed up remotely. We also determine strategies for replacement, allowing your district to troubleshoot possible equipment failures and proactively plan for major technology expenditures.