• Web-based portal, easy to install and simple to maintain
• Local agent install and/or network-based probes
• Monitor and manage over 60 important network metrics like Exchange server, traffic utilization, Ethernet errors, router, firewall, CPU, disk space and memory utilizations
• Patent pending data collection system works in heterogeneous environments including Windows, Macintosh, Novell®, RedHat® Linux and Solaris™
• Dashboard, with aggregate status information from many different devices across different locations presented in an easy-to-understand display
• Rule-based, adaptable notification engine ensures that alerts are always forwarded to the right person, at the right time, with automatic escalation, repeats, delays, and acknowledgements.
• On-demand and scheduled reports including asset, security, logs, metrics and availability

Service Features

• Multiple levels of Service Packages
• Initial follow-up visit
• On demand reporting
• Virtual CIO Meeting(s)
• Initial setup and training
• Supporting and Caring Eyes
• Performance reporting

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