From the outset, managers at Questeq worked to create a company culture of engagement, collaboration and personal connections.
But, as the IT management firm has grown, scaling that culture — which is key to the company’s 89 percent employee retention rate — was becoming a challenge, CEO Jeff Main said.
A disconnect was forming, he said, as the company’s employees were spending five days a week, 50 weeks a year, working at client sites.
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